Frequently Asked Questions


How Do I Rent An E-Bike?

We offer different e-bike options. To make a reservation for an e-bike, go to our Rentals page and complete the easy online booking process on the e-bike(s) you want to rent. Alternatively you can call us on 714-331-2915 and we’ll be happy to assist you. A credit/debit card will be required to book your tour.

How Does It Cost To Rent An E-Bike?

E-bikes are $25 for a 30 minute demo, $50 for half a day (4 hours), and $100 for a full day (8 hours).

Where Are You Located?

We are located at 3815 W Commonwealth Ave Fullerton, Ca 92833. Please park in our private lot and ring the doorbell for entry. Entry is by appointment only.

Is There An Age or Weight Limit?

The minimum age for e-bike riders is 16 with a valid ID.

Maximum weight limit varies between 275-300 lbs depending on the e-bike model. Please view weight limits on Rentals page.

Do I have to Wear A Helmet?

All riders must wear a helmet for the safety of the rider.

What should I bring?

We recommend you bring:

  • Valid ID
  • Clothing that is casual and comfortable and that you bring a jacket.
  • Riders must wear flat soled shoes to prevent injury
  • Water
  • Snacks
  • Sunscreen
  • Camera
Do I Have To Bring My Own Helmet?

No you don’t have to bring your own helmet.

Each rental is provided with:

  • Helmet (But you are welcome to bring your own personal helmet)
  • Bike Lock
  • Route Map
When Should I Arrive To Get My Rental(s)?

Please arrive at our location a minimum of 15 minutes prior to your scheduled time. This gives us enough time to get you checked-in, go over a safety briefing, and address any other questions or concerns.

Do we sell Rad Power Bikes?

Unfortunately, no, we do not sell Rad Power Bikes on site. We only do e-bike rentals. If you are interested in buying a Rad Power Bike or have E-bike model specific questions , we recommend visiting the Rad Power Bikes website: https://www.radpowerbikes.com/ .

Do we do test rides?

We are an e-bike rental service and currently do not give free test rides, however, we do offer a 30 minute demo ride for $25.

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